VCSA 6.5/6.7 UI Installer Opens a blank page!

Sometimes, running the VCSA 6.5/6.7 UI installer multiple times on the same machine makes it crash, and just opens a blank/white page (like this one in the following screenshot), where all of the buttons for Install, Upgrade, Migrate, and Restore are gone.

I have faced this issue several times on different computers, and made me crazy, till I’ve got a solution for this issue. It’s very simple and straight forward :).

How to fix this?

1- Open the RUN utility, type “%appdata%” (without the quotes), and then hit Enter.

2- you will find a folder labeled “Installer“, just delete this folder.

3- Run the VCSA installer executable file once again. It should work.

8 responses to “VCSA 6.5/6.7 UI Installer Opens a blank page!”

  1. It’s really a nice and useful piece of information. I am satisfied that you simply shared this useful info with us.
    Please keep us up to date like this. Thank you for sharing.

  2. I have the same issue. I’m delete the %appdata%\installer folder on the system, but this had no impact. installer opens a blank page again

  3. i tried that way but i continuos have the same blanc screen, i changed the computer still the same

  4. I still experience the same issue after deleting the installer. anyone figured out a different way of resolving this?

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